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Home > Contact Us > eService Centre

eService Centre

Do Let Us Know

We appreciate your interest in our site, and welcome your feedback and suggestions regarding our online services in the following areas:

  • Online Booking
  • Online Check-in
  • notiFLY Messaging
  • Website Design
Should you have other inquiries, please read our FAQ or contact your nearest Dragonair Office. We regret that we might not able to respond to comments not listed above.

Feedback Form

If you have experienced problems while using specific features of dragonair.com (See Topic box below), please include the following in your message to help us investigate:

1) Date and time you were online

2) Operating system you are using

3) Browser and version you used

4) Brief description of the situation, including the URL and any error response, if possible.

5) Your flight number and departure date.

All fields marked with an asterisk(*) are mandatory.

Please enter the code in the same sequence shown below (case sensitive). This helps Dragonair prevent automated submissions.
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eService Centre Hotline

Our eService Centre is open 24 hours a day, 7 days a week.

Hong Kong:^
+852 3193 2200

China:
400 880 7488 (Local)

Worldwide toll free:
+800 3193 2200
(please note that '+' denotes International Access Prefix)

^ Please call us at +852 3193 2200 if no toll free service available in your country.


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Refreshed website on 23 June

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