Skip to navigation

  • Hong Kong 
English繁體中文

    We can serve you better with relevant offers, promotions, online services and information for your location.

    Your Country / Region and Language

    Remember this choice.
    Go to your preferred country/region homepage every time you visit dragonair.com. This setting will be saved in your computer if you have cookies enabled.

««
»»

The Marco Polo Club Login

  Help?

Home > What's Onboard > In-Flight Health > Peanut Allergy

Peanut Allergy

Peanut Allergy
Dragonair acknowledges that some passengers may have allergic reactions to peanuts which can be life threatening. Unfortunately we cannot guarantee a peanut-free environment to passengers and guests either in our aircraft cabins or airport lounges.

Peanut-free meals
Dragonair serves meals where peanut based products may be an ingredient, and cannot guarantee against accidental cross-contamination of peanut products within the network flight kitchens during catering production. This is because peanut-based ingredients, peanut oil and non-specified peanut containing trace elements are widely used throughout Asia Pacific. Peanut snacks are also an integral part of the Dragonair service. In view of this, it is with regret that Dragonair cannot guarantee against accidental cross-contamination of peanut products within the inflight-catering network, and therefore cannot provide peanut-free meals.

Peanut-free cabin
Dragonair cannot guarantee a peanut free aircraft cabin because we are unable to stop passengers from bringing their own peanut products onboard, and cannot insist that they do not open or eat them. Further, residual peanut products may be left in aisles, common areas or on seats from one flight to the next.

For practical reasons Dragonair regrets that it is unable to provide completely peanut-free meals or give an absolute guarantee to provide a peanut free environment onboard our aircraft. We are also unable to modify the cabin environment due to individual passenger request. We encourage passengers to consider the possibility of exposure when flying especially if they accept in-flight snack or meal services.

Should you feel that you require a peanut free environment to travel in, we strongly advise you first consult your physician to see if you are fit to fly in the given condition explained above. We also recommend that you contact our local Reservations office 72 hours before departure, provided that your physician has already filled in a medical (MEDA) form; so that we can assess your fitness level. Further, due to the heightened security environment, if you are required by your physician to carry a syringe in your carry-on luggage, please obtain a letter from your physician to certify this.

Passengers with a peanut allergy who do not require special treatments or considerations are no longer required to complete MEDA form prior to departure.

Passengers with peanut allergies should take steps to minimize their potential exposure and to take all necessary precaution to prepare for the possibility of exposure – including bringing their own food items, wearing a medical alert bracelet, carrying of their ready-for-use epinephrine (Epi-pens) or other appropriate anaphylaxis treatment prescribed by their physician which can be self administered. Travel companions, guardians or family members are expected to administer treatment should it be required. If they are not available, the affected passenger is expected to self-administer prescribed treatment specifically prescribed by their physician.

You may wish to print this page and take it to your physicians for discussion prior to your booking. If you or your physician still has questions or concerns, please contact your local Reservations office.

Dragonair will try to take reasonable measures to accommodate passengers with this condition, provided that prevailing circumstances allow such measures to take place, and that advance notice is given to the carrier.


  • Home
  • Offers & Promotions
    • Offers
    • KA Specials Newsletter
    • Dragonair Holidays
    • Dragonair VISA
    • Corporate Programme
    • MICE Promotions
  • Manage Your Trip
    • Online Booking
    • Schedules
    • Retrieve Your Booking
    • notiFLY Messaging
    • Online Check-In
    • Arrivals and Departures
    • Mobile Services
  • Helping You Travel
    • Baggage Information
    • In-Flight Health
    • Special Needs
    • Destinations
    • Travel Advisories
  • At The Airport
    • Hong Kong International Airport
    • Worldwide Airports
    • Lounges
    • Self Check-In Kiosks
  • What's Onboard
    • Aircraft Interior
    • Meals
    • Entertainment
    • In-Flight Health
      • Fit to Fly
      • Inside the Cabin
      • Before you Fly
      • Extra Care
      • DVT
      • Radiation
      • Peanut Allergy
    • Our Fleet
  • Frequent Flyers
    • Your Marco Polo Club Account
    • The Marco Polo Club
    • Asia Miles
    • Partner Frequent Flyer Programmes


Dragonair e-News

Self Print Boarding Pass

City Guides Discover the World with Us

Fly Greener

Best Regional Airline: SE Asia


oneworld  Asia Miles  Dragonair Holidays  KAagents  Cathay Pacific 

Copyright © Hong Kong Dragon Airlines Limited
  • About Us
  • Careers
  • FAQs
  • Site Map
  • Contact Us
  • Legal & Privacy
  • HIAS