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The Marco Polo Club Login

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Home > Contact Us > Customer Relations

Customer Relations

Your Experience With Us

Our aim is to provide efficient and reliable services to our passengers. Your feedback is an integral measure of how well Dragonair is meeting this objective.

Whilst we may not be able to reply to all feedback forms, we do welcome your comments and would like to offer you our assurance that they will be forwarded to the relevant department(s).

Application for Flight certificate

Should you wish to obtain a certificate with flight details for insurance purposes, kindly send us the following information and documents by facsimile to (852) 3193 2124 or mail to the address below:

  1. Passenger name
  2. Flight date and number
  3. Boarding Pass and Ticket Copy
  4. Passport or HKID Card copy
  5. Mailing address and contact number

Address

Hong Kong Dragon Airlines Limited
Customer Relations Department
L5, Dragonair House
11 Tung Fai Road
Hong Kong International Airport
Lantau, Hong Kong

Fax: (852) 3193 2124

Feedback Form

Please complete the following in English.All fields marked with an asterisk (*) are mandatory.
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