Skip to navigation

  • Select A Site  
English繁體中文 简体中文

    We can serve you better with relevant offers, promotions, online services and information for your location.

    Your Country / Region and Language

    Remember this choice.
    Go to your preferred country/region homepage every time you visit dragonair.com. This setting will be saved in your computer if you have cookies enabled.

««
»»

The Marco Polo Club Login

  Help?

Home > Contact Us > eService Centre

eService Centre

Do Let Us Know

We appreciate your interest in our site, and welcome your feedback and suggestions regarding our online services in the following areas:

  • Online Booking
  • Online Check-in
  • notiFLY Messaging
  • Website Design
  • Baggage
Should you have other inquiries, please read our FAQ or contact your nearest Dragonair Office. We regret that we might not able to respond to comments not listed above.

Feedback Form

If you have experienced problems while using specific features of dragonair.com (See Topic box below), please include the following in your message to help us investigate:

1) Date and time you were online

2) Operating system you are using

3) Browser and version you used

4) Brief description of the situation, including the URL and any error response, if possible.

5) Your flight number and departure date.

All fields marked with an asterisk(*) are mandatory.

Please enter the code in the same sequence shown below (case sensitive). This helps Dragonair prevent automated submissions.
How this works



eService Centre Hotline

Hong Kong:^
+852 3193 2200

China:
400 880 7488 (Local)

Worldwide toll free:
+800 3193 2200
(please note that '+' denotes International Access Prefix)

^ Please call us at +852 3193 2200 if no toll free service available in your country.


  • Home
  • Offers & Promotions
    • Offers
    • KA Specials Newsletter
  • Manage Your Trip
    • Online Booking
    • Schedules
    • Retrieve Your Booking
    • notiFLY Messaging
    • Online Check-In
    • Arrivals and Departures
  • Helping You Travel
    • Baggage Information
    • In-Flight Health
    • Special Needs
    • Destinations
    • Travel Advisories
  • At The Airport
    • Hong Kong International Airport
    • Worldwide Airports
    • Lounges
    • Self Check-In Kiosks
  • What's Onboard
    • Aircraft Interior
    • Meals
    • Entertainment
    • In-Flight Health
    • Our Fleet
  • Frequent Flyers
    • Your Marco Polo Club Account
    • The Marco Polo Club
    • Asia Miles
    • Partner Frequent Flyer Programmes


Dragonair e-News

Fly Greener

Skytrax Best Airline China

Caring Company


oneworld  Asia Miles  Dragonair Holidays  KAagents  Cathay Pacific 

Copyright © Hong Kong Dragon Airlines Limited
  • About Us
  • Careers
  • FAQs
  • Site Map
  • Contact Us
  • Privacy Policy