Frequently Asked Questions

1. What kind of services does "Retrieve Your Booking" offer?

"Retrieve Your Booking" allows Marco Polo Club and Asia Miles members to view their latest travel itineraries. "Retrieve Your Booking" offers the following services:

• Lists up to 10 active confirmed and waitlisted flight bookings on Cathay Pacific, Dragonair, or other carrier sectors (if booked via Cathay Pacific or Dragonair)
• Shows departure / arrival time, flight number, class booked and embarkation / destination airport of your flights
• Displays companion names (if under the same booking), seat booked, standard special meals or other requests, aircraft type and distance in actual miles
• Provides links to notiFLY Flight Paging (flights departing within 7 days) and Online Check-In (flights departing within 48 hours)

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2. Who can use "Retrieve Your Booking"?

All Marco Polo Club and Asia Miles members can enjoy this service.

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3. How can I access "Retrieve Your Booking"?

Simply log on to "Retrieve Your Booking" at cathaypacific.com or dragonair.com, using your Marco Polo Club or Asia Miles membership number and PIN.

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4. Is the information I receive up-to-date?

Yes, the itineraries available in "Retrieve Your Booking" are in real time. Please remember to quote your membership number when you make your reservation.

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