Frequently Asked Questions
Baggage Allowance
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1. How much luggage can I check in?
Your checked baggage allowance varies according to the class you travel in. Check out our Baggage Information for further details. |
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2. How much do I need to pay for excess baggage allowance?
All excess baggage will be charged at the applicable local rates. Please contact our reservations office at your departure city for exact rates. |
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3. How much luggage can I bring on board?
You are allowed to carry one piece of cabin baggage for free, you may also carry other necessary items such as a small camera or a walking stick on board. Check out our Baggage Information for further details. |
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4. What kind of portable electronic devices can I bring on board? Electronic devices such as DVD and CD players can be used during the flight. However, for safety reasons, portable electronic devices such as cellular phones and remote control devices (including toys) are not allowed to be used on board at all times. Check out our Baggage Information for full details. |
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5. Can I bring hair spray on board? You are allowed to bring limited quantities of personal medicine and toiletries (such as hair spray) on board. Check out our Baggage Information for a list of dangerous goods which you should not bring on board. |
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6. Are pets allowed in the cabin? No pet or animal of any description will be permitted in our passenger cabin except service dog allowed in specific aircraft type. Passenger is recommendated to check with reservation on the acceptance of service dog. For further details, check out our Special Needs section. |
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