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About online check-in

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Who can use Online Check-In?

Online Check-In is available to passengers holding e-Tickets and their companion passengers travelling under the same booking. Exceptions are passengers who:

  • Require Medical Assistance
  • Are Unaccompanied Minors
  • Travel in a group and are registered as a group in the booking
  • Need to tender additional payment for their ticket 
  • Premium Economy passenger whom does not have a seat assigned.

To check in online, passengers’ valid travel documents must be at least valid for 6 months from the date of return.

For details on passport validity requirements for travel to your destinations, please visit IATA Travel Centre.

*It is the passengers’ responsibility to ensure the validity of their Entry Visa or Transit Visa before entering or leaving a country as destination or stopover.