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The Marco Polo Club and Asia Miles

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What should I do if I lose my Marco Polo Club membership card?

You can order a replacement membership card online for a service fee of either USD20 or 2,000 Asia Miles*. Please let us know your choice of payment by selecting "Request a Replacement Membership Card" under "Redeem Your Asia Miles" section on the left navigation bar of "Your Marco Polo Club Account." You will receive a new card within two to four weeks with following details for verification.

  • Name (as stated on credit card)
  • Credit card number, type (i.e. Visa, MasterCard) and expiry date

* Request through other non-online channels: USD50 or 5,000 Asia Miles.