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Changes, cancellation and refund

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How do I get a refund from the residual values of my original flight bookings?

When you have changed the date and time on your flight booking online, a partial refund (does not equate to the cost of half round trip) of your original ticket is payable, such residual values will be refunded to the credit card charged. Refund will be in the chosen currency when the previous ticket(s) was purchased.