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1. What kind of redemption service does Online Booking offer?

2. I noticed that online upgrade redemption on Dragonair and Cathay Pacific flights cannot be arranged from your websites. Why?

3. What flights are available through the Online Booking service?

4. How many tickets can I redeem online?

5. How do I access the page to redeem flight award travel through the Online Booking service?

6. How do I reserve or assign a seat for my confirmed flight(s)?

7. Am I entitled to lounge access when travelling on an award ticket?