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Optional Services & Fees

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For any itinerary involving a sector to, from and within the US, if you change your itinerary after purchasing any of the optional services (as listed), you will need to re-purchase the service, at the then-current prices, for the new itinerary.

Extra Legroom Seat

Long Haul -
Flights between Hong Kong and:
Bengaluru, Dhaka, Kathmandu, Kolkata.
HKD780 or USD100 (or equivalent in local currency) 20,000 Asia miles

Short Haul -
Flights between Hong Kong and:

  • Mainland China destinations: Beijing, Guangzhou, Hangzhou, Shanghai Hongqiao and Shanghai Pudong.
  • Other destinations: Busan, Fukuoka, Kaohsiung, Taipei, Taichung, Hanoi, Da Nang, Chiang Mai, Phnom Penh, Kota Kinabalu, Phuket, Clark, Yangon, Manila, Penang, Denpasar (Bali) and Siem Reap.

 

HKD195 or USD25 (or equivalent in local currency) 5,000 Asia miles

Unaccompanied Minors (6 to under 12 years of age)

Between Hong Kong and all destinations in Africa, Europe, Middle East, North America, Southwest Pacific and South Asia Subcontinent(India, Pakistan and Sri Lanka), Between Bangkok and Dubai HKD500 or USD64 (or equivalent in local currency)
Other routes not mentioned above HKD200 or USD26 (or equivalent in local currency)

Other Services and Fees

Extra Seat For Personal Comfort or Medical Reason The additional charge for a 2nd seat requested by a passenger must not be less than the applicable fare paid by the passenger for the 1st seat.
Cabin Bulky Baggage (for musical instruments, diplomatic bags and, applicable to Dragonair only, religious idol) The additional charge for a 2nd seat requested by a passenger must not be less than the applicable fare paid by the passenger for the 1st seat.
Stretcher Dragonair - charge to 6 seats of applicable adult normal economy oneway fare
Cathay Pacific - charge to 8 seats of applicable adult normal economy oneway fare
Cake HKD300 (or equivalent in local currency)
Animal in hold Weight System (all the locations except the Americas): Charge excess baggage rates;
Piece System (for Central, North and South Americas): Twice of normal excess baggage charge per container and animal. For details, refer to Check-In Baggage.
Applying Electronic Travel Authority (ETA) for travel to Australia EUR40 or USD50 (or equivalent in local currency) per person per request
EXCEPTION: Hong Kong
A) Reservations & Ticketing Office - HKD400
B) HK International Airport Office - HKD400
Booking and Ticketing Service Fee USD39 (or equivalent in local currency) per person per transaction
EXCEPTION: Transaction in Hong Kong - HKD300
Lost Ticket Charge GBP35 or HKD400 or USD50 (or equivalent in local currency)
Prepaid Ticket Advice Charge Beginning at USD10 up to USD110, subject to country. Please refer to Prepaid Ticket Advice (PTA) Charges table.

Services and Fees for Specific Ports

For Hong Kong HKD250 per ticket per transaction - Dragonair / Cathay Pacific Administration Fee (Refund for Hong Kong)

Extra Baggage Charge

Acceptance of any bag over 32kg or over 203cm is subject to prior approval and notification upon booking/reservation.

Overweight items must be repacked or split into lighter units during check-in otherwise they will not be accepted for carriage. Exception: Sporting equipment, musical instruments, pets as baggage, mobility aids, medical equipment and diplomatic baggage.

Extra charge by weight – for all countries except the Americas

Charge for baggage in excess of the free baggage allowance is calculated per kilogram (2.2 lbs) on a zone basis as listed below.

Per kg To Zone 1 To Zone 2
To Zone 3
To Zone 4
From Zone 1
(See the different rates for Korea)
US$10 US$20 US$30 US$60
From Zone 2 US$20 US$30 US$40 US$60
From Zone 3 US$30 US$40 US$40 US$60
From Zone 4 US$60 US$60 US$60 -

Extra charge per piece – to and from the Americas

Charge for baggage in excess of the free baggage allowance is calculated by piece at the applicable extra baggage charge on a zone basis listed as below.

Per piece To Zone 1 To Zone 2
To Zone 3
To Zone 4
To Zone 5
To Zone 6
From Zone 1 - - - - US$150 US$180
From Zone 2 - - - - US$170 US$200
From Zone 3 - - - - US$190 US$210
From Zone 4 - - - - US$200 US$230
From Zone 5 US$150 US$170 US$190 US$200 US$100 -
From Zone 6 US$180 US$200 US$210 US$230 - -

An additional fee will be charged for any checked baggage to and from the Americas that is heavier or larger than the stated free baggage allowance, except certain types of sporting equipment that requires an odd-size payment.

 

Class of travel Weight/Dimension Additional charge
Economy class For the baggage (including the piece in free baggage allowance) over 23kg (50lbs) and up to 32kg (70lbs). USD100 per piece
All classes For the baggage (including the piece in Free Baggage Allowance) over 158cm (62in) and up to 203cm (80in). USD100 per piece
All classes For the baggage (including the piece in Free Baggage Allowance) over 32kg (70lbs) or over 203cm (80in).
(Prior notification is required upon booking/reservation, and approval needs to be granted by us)
4 times of extra baggage charge per piece

Free baggage allowance and Extra Baggage Charges on itineraries involving other airlines

In compliance with the new baggage policy issued by the International Air Transport Association (IATA), free baggage allowance and extra baggage charges for tickets issued on or after 1 April 2011 which involve one or more flights provided by other airlines (excluding Dragonair and Cathay Pacific) will be based on a new method. Please contact your travel agent or local reservations office for more details.

 


 

Note:

Zone 1 : Within Australia, within Malaysia, between Taiwan and Japan/Korea, between Thailand and India/Sri Lanka/ Pakistan/ Singapore, between UAE and India/Bahrain, between Sri Lanka and Singapore
Hong Kong, China, Taiwan, Cambodia, Malaysia, Philippines, Thailand, Vietnam, Indonesia, Singapore, Korea*
Zone 2: Japan, Bangladesh, India, Nepal, Pakistan, Sri Lanka
Zone 3: Australia, New Zealand, Bahrain, Saudi Arabia, UAE
Zone 4: France, Germany, Italy, Netherlands, UK, Russia, South Africa
Zone 5 : USA, Canada
Zone 6: Central and South America


*Korea

Charge for a passenger departing from Korea to Hong Kong or Taiwan is 1.5% of the highest normal direct one-way economy class fare.

The charges below are listed for your reference only, subject to change without prior notice:

  • From Seoul to Hong Kong: KRW 7100 per kg
  • From Seoul to Taipei: KRW 4700 per kg
  • From Busan to Hong Kong: KRW 8100 per kg.
  • From Jeju to Hong Kong: KRW 8300 per kg.

Extra Baggage Allowance Redemption with Asia Miles

Please refer to the table below when redeeming allowance with Asia Miles on or after 1 December 2010. For redemption to be made before 1 December, please visit the Asia Miles website for more details.

When travelling on Dragonair or Cathay Pacific, you can save on extra baggage costs by redeeming your Asia Miles for extra baggage allowance. The number of Asia Miles required depends on your travel distance.

Zone
(Zone distance in miles)
S
(0-600)
A
(601-1,200)
B
(1,201-2,500)
C
(2,501-5,000)
D
(5,001-7,500)
E
(7,501-10,000)
F
(10,001+)
Asia Miles per 10kg (22lbs)# 5,000 6,500 9,000 12,000 18,000 21,000 24,000
Asia Miles per bag* 8,000 10,000 12,000 16,000 24,000 28,000 32,000
Asia Miles per oversize bag^ 12,000

 

Note: Extra baggage redemption is not available on flights operated by Dragonair to/from Kathmandu.
Applicable on all flights marketed and operated by Cathay Pacific (including Cathay Pacific/Dragonair connections) but excludes journeys with any flight sector to, from or via the Americas (Extra charge by weight). 
Applicable on flights marketed and operated by Cathay Pacific (including Cathay Pacific/Dragonair connections) for journeys which include any flight sector to, from or via the Americas (Extra charge by weight). 
Applicable to journeys which include any flight sector to, from or via Americas, for bag that is heavier or larger than the stated free baggage allowance, over 23kg (50lbs) and up to 32kg (70lbs) for Economy class, or over 158cm (62in) and up to 203cm (80in) for All Classes.

You can find out the mileage distance of your flight by making use of Airline Earn Calculator.

How to redeem your extra baggage allowance

For flights departing from Hong Kong:

  • Cathay Pacific: Please go to our service desk at Aisle B, Departures Hall, Terminal 1 of Hong Kong International Airport; or
  • Contact our service hotline at least 10 working days before your scheduled flight departure date.
  • To claim your extra baggage allowance voucher, please remember to have your booking reference number handy.

For flights departing from all other cities:

  • Contact our service hotline at least 10 working days before your scheduled flight departure date.
  • To claim your extra baggage allowance voucher, please remember to have your booking reference number handy.

Terms and conditions

  1. Award zones are based on one-way distance per flight sector basis.
  2. Extra baggage allowance redemption is available on a per flight sector basis on all Cathay Pacific / Dragonair marketed and operated flights unless otherwise stated, and is subject as always to availability and loading.
  3. Joint venture and code-share flights are excluded.
  4. Each member can redeem a maximum of 100kg of baggage (for all destinations except for journeys which include any flight sector to/from Americas) or 2 pieces (for journeys which include any flight sector to/from Americas) of baggage per redemption per flight sector.
  5. Cathay Pacific extra baggage redemption is not valid for use on Dragonair, or vice versa.
  6. Same redemption rate for all classes of travel and for all members unless otherwise stated.
  7. Award is only available on journeys where the first sector is a Cathay Pacific/Dragonair flight.
  8. Normal redemption rules apply unless otherwise stated.
  9. Redemption has no cash value and therefore cannot be refunded.
  10. Asia Miles for unused baggage allowance are not refundable or transferable.
  11. Vouchers are valid for one month from date of issue, but only for travel on the original itinerary.
  12. Other Asia Miles terms and conditions apply.

Sporting Equipment

Sporting equipment is subject to the applicable standard excess baggage charges if in excess of your standard free baggage allowance.

Pets

Animals such as dogs, cats, household birds and any other pets cannot be accepted as checked baggage on any Dragonair operated flights.

Except Brachycephalic* animals, your pets can be transported as Cargo.

Service Animal

You may also bring an eligible service animal with you into the cabin at no additional charge. At this time, the only eligible service animal is a dog, which can be a Guide Dog or Assistance Dog individually trained to provide assistance to an individual with a disability.


*Brachycephalic (snub-nosed, short snout or flat face) animals, including Brachycephalic dogs and cats, are not accepted for carriage on Dragonair operated flights from 18 July 2011 until further notice.

There has been increasing concern in the industry that Brachycephalic animals have high potential risk of breathing trouble during air transportation, causing negative health impact to the animals.

For further assistance, please contact local reservations office.

Brachycephalic pet reference table

Dogs
Affenpinscher 
Tibetan Spaniel 
Boston Terrier
Boxer
Brussels Griffon 
Bulldog 
Cavalier King Charles Spaniel 
Chow Chow 
Dogue de Bordeaux 
English Toy Spaniel 
Japanese Chin (Japanese Spaniel) 
Lhasa Apso 
Mastiff (all breeds)
Pekingese
Pug (all breeds) 
Shih Tzu 
Staffordshire Bull Terrier 

 

Cats
Himalayan cat
Persian cat
Exotic shorthair

Mobility Aids & Assistive Devices

Mobility Aid is defined as an assistive device that is used by individuals with mobility impairments such as cane and walker, crutch and wheelchair.

Assistive Device is defined as any piece of equipment that assists a passenger with a disability to cope with the effects of his or her disability. Such devices are intended to assist a passenger with a disability to hear, see, communicate, manoeuvre or perform other functions of daily life and may include medical devices and medications. Equipment used by a service animal (e.g. hamess, leash, vest) in conjunction with its work as a service animal is also an assistive device. However food is not equipment and therefore when tendered as carry on or check baggage, the standard size, weight, and baggage allowance limits may apply.

Mobility aids and assistive devices that are carried by the passenger can be accepted without charge as specified in the table below in addition to the baggage allowance, provided that the equipment is necessary for the journey.

 

From/To Destinations in the US Other Destinations
No limit on assistive devices and mobility aids in addition to the free baggage allowance One assistive device and two pieces of mobility aids per passenger in addition to the free baggage allowance.

For the passenger travelling on two or more sectors e.g. Manila - Hong Kong - Los Angeles where there are different baggage policies for mobility aids and assistive devices, the most generous policy shall apply to all sectors.