Jump to main content
View Full Map
 
 

About London

 
 

London - London Heathrow Airport

Forward To Friends Print View more services Share this:

Check-in Counter:

Terminal 3, Zone B (0800 - 2120)
Ticket Desk : 0800 - 2120

  • Check-in counters remain open all day until last check-in for CX254 at 2120.
  • Counters are closed punctually 60 minutes prior to scheduled departure time. This also applies to passengers with Self-Print Boarding Pass who have baggage to check in.
  • Passengers can check in for their flight leaving from Heathrow on the same day only.

Opening hours
From 0800 until 2120

Lounges

Cathay Pacific First and Business Class lounges

Location: Terminal 3, Lounge C, Central Concourse
Opening Hours: Daily: 0530 - 2200
Redeem Lounge Access

American Airlines Arrivals Lounge

Location: Heathrow Airport Terminal 3 - Arrivals Building, 2nd Floor
Opening Hours: Daily: 0500 - 1400

Airport Facilities

  • Help buses run daily from 6am-11pm between all terminals and the central bus station to help those with lots of baggage as well as the physically disadvantaged. For enquiries on special needs at the airport, call 0870-000-0123.
  • Information Desks are located throughout the airport and offer a courtesy Helpdesk Telephone 24hrs.
  • Internet Access is available throughout the airport terminals.

For further information, click on the website of Heathrow Airport.

Transit

International:
Please collect your boarding card at transfer desk.
Domestic:
Clear immigration and customs, then proceed to check-in counter.

For Heathrow Airport terminal maps, please visit the Heathrow Airport Website

Airport Transfer

To city centre:
Heathrow Express: From GBP16.50
Underground: From GBP4.00
Taxi: GBP40.00 (24km / 15 miles)

Airport Taxes

Included in the price of airline ticket.

Customs Allowance

Quantity allowed when arriving from EU countries appears in brackets:

Tobacco Products: 200 (800) cigarettes or 100 (400) cigarillos or 50 (200) cigars or 250g (1kg) tobacco

Alcoholic Beverages: 1 (10) litre of spirits over 22% proof or 2 (20) litres of fortified wine or 2 (90) litres of still table wine (only 60 litres of this can be sparkling wine) plus 3 (110) litres of beer

Others: 60ml perfume and 250ml eau-de-toilette. Gifts and souvenirs up to the value of GBP300.00.

Import Rules

Passengers are reminded that it is against the law to bring any meat or dairy products into the UK from countries outside Europe. Restrictions also apply to many other food items, including fish, shellfish, eggs and honey as well as certain plants and vegetables.

Controls on food imports are essential to protect British livestock and agriculture from pests and disease not found in the UK - and may also protect your own health.

Check the rules on the Department for Environment, Food and Rural Affairs website before you travel and avoid severe delays, prosecution and fines on arrival in the UK.