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About Milan


Check-in Counter:

Terminal 1 – Row 13
Economy Class: 1305
Business Class: 1308 - 1310
First Class: 1311
PEY & Fast bag drop: 1306 - 1307

Opening hours
3.5Hours prior to flight departure

(Check-in counters are closed punctually 40 minutes before scheduled departure time)


Montale Lounge

Location: Terminal 1, Departures B, towards North Satellite

Boarding Gates
B59 primary, and other North Satellite gates
Opening Hours: From 0730 - 40 minutes before scheduled departure time

Montale Lounge

Location: Terminal 1, Departures B, towards North Satellite

Boarding Gates
B59 primary, and other North Satellite gates
Opening Hours: From 0730 - 40 minutes before scheduled departure time

Airport Facilities

Luggage deposit and cloakroom:
Ground Floor Arrivals, Mon-Sun 0600-2200 

Business Centre:
Ground Floor Arrivals, Mon-Fri 0800-1900, Sat 0900-1300 

Ground Floor Arrivals, Mon-Sun 0800-2000 
First Aid: -1st Floor South, Mon-Sun 24h, ph. 02 74862402 

2nd Floor check-in, Catholic Mass Sundays and religious festivities 0000 

Children’s Playground:
Departure Area, open all day 

Services dedicated to passengers with reduced mobility 

Sala Amica
Departures: 2nd Floor Isola 13 (check-in area) in proximity of entrance 17. Two more spaces are dedicated in satellite boarding areas. 

Arrivals: Entrance 4 arrivals, elevator area -1st Floor of the multilevel parking.

For further information, click on the website of Milan Malpensa Airport.


Transits towards domestic, international, Schengen and extra-Schengen in flights in departure:

If luggage is tagged to final destination and departure starts from Malpensa Airport, follow indications ‘transito’. After security and passport control, proceed directly towards the Boarding Gate if already holding a Boarding Pass, if not contact the Transit Desks of the Airline to be flown.

If departure is from Linate Airport, luggage must be collected, even if tagged to final destination, and pass through security and customs controls before proceeding towards Linate.

Transits from domestic, international, Schengen and extra-Schengen towards a Cathay Pacific flight:

If luggage is tagged to final destination, follow indications ‘transiti’; beyond passport control, proceed to transit desk before gates B50-59 and check-in for Hong Kong at the Cathay Pacific transit desk.

Airport Transfer

Highways connecting Malpensa
Milan: A8 dei Laghi, exit Busto Arsizio, Superstrada 33 to Maplensa 

Turin: A4 Milano-Torino, exit Marcallo Mesero (ex-Boffalora), connection Boffalora-Malpensa 

Genova-Alessandria: A26, exit Sesto Calende, to Somma Lomardo-Malpensa 

Trains to Malpensa
Milan: Malpensa Express-ferrovie Nord milano, Piazza Cadorna, ph. 199151152 www.malpensaexpress.it/ 

Milano via Gallarate: Trenitalia ph.892021 www.trenitalia.it 

Milan: Malpensa Express-Milan Central Station and Milan Porta Garibaldi Station, Telephone number: 800500005, www.malpensaexpress.it

Taxis are at disposal at the exit area of the Arrivals Area 

Bus Services operate at the airport in the following cities: 

Milan, Turin, Lugano, Chiasso, Genoa, Novara, Menaggio, Domodossola, Gallarate, Castelnovate, Brescia, Bergamo, and Verona. 

A bus service also connects to Linate Airport.

Airport Taxes

Taxes may vary and are always included in the Airline Ticket.

Tax Refund
Passengers are advised to arrive at Malpensa Airport at least 3 hours prior to flight departure for applying tax refund, in particular during busy travel seasons.

Until further notice, application of tax refund must be completed prior to check-in and please present a copy of ticket receipt or mobile boarding pass. If items to be declared are in hand carry baggage only, once you have obtained your boarding pass at check-in, tax refund services are located after security/emigration checks, in the transit area.

Customs Allowance

Smokers Articles:
200 cigarettes or 50 cigars or 250 gr. Of smoking tobacco 

Alcoholic Beverages:
2 liters of beverages with an alcohol percentage not superior to 22% vol. or 1 liter of beverages superior to 22% or ethyl alcohol

Please consult www.agenziadogane.gov.it for variations.