Jump to main content

Changes, cancellation & refund

Forward To Friends Print View more services Share this:
Can I change my tickets booked online?

Currently, changing the ticket online function is available Note 1,2,3  for original Dragonair tickets purchased online with journeys commencing from Bangladesh, Cambodia, China, Hong Kong Note 4 ,India, Japan, Korea, Malaysia, Myanmar, Nepal, Taiwan, Thailand, the Philippines and Vietnam.

Note 1: If the changing ticket online function is not available for your itinerary after verified by the system or the Change Booking Button does not shown in Manage My Booking, you simply contact our reservations office and we will arrange it for you.

Note  2: Subject to the terms associated with your purchased fare, change/rebooking may NOT be allowed. Or there may be a change/rebooking fee involved.

Note  3: Online Booking Change offers date or flight change with the same origin, destination and route in the same cabin without en-route stops. For example, itinerary such as departure from Taipei to Osaka and return from Tokyo to Taipei is not applicable for Online Booking Change.

Note  4: Online Booking Change function is not available for journeys commencing from Hong Kong but paid in Renminbi Currency.

Note  5: Online Booking Change function is not available for journeys commencing from the Philippines.