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About Online Check-In

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Check in online and experience the convenience and speed of checking in for your flight. It's simple, easy, quick and efficient.

With Online Check-In, you can:

  • Check in for Dragonair and Cathay Pacific flights and any onward flights on partner carriers 48 hours up to 90 minutes prior to flight departure
  • Select a seat for yourself and your companions
  • Change your seat
  • Add or update your Frequent Flyer Number
  • Print Self-Print Boarding Pass or send Mobile Boarding Pass to your mobile device (where applicable).
  • Collect your boarding pass at the Self Check-In Kiosk at the airport (where applicable)
  • Get the latest departure and weather information
  • Subscribe to notiFLY, our flight messaging service
  • Drop your bags at the Self Check-In Bag Drop Counter at the airport**
  • Cancel Check-In for yourself and your companions.

Who can check in online:

All passengers holding e-Tickets issued by Dragonair or Cathay Pacific Airways. Exceptions are passengers who:

  • Passengers requiring Medical Assistance
  • Unaccompanied Minors
  • Passengers travelling in a group and are registered as a group in the booking
  • Passengers whose ticket requires some additional payment

How to check in online:

Keep the following documents at hand:

  1. Club/ Asia Miles - Membership Number/ User ID and PIN/ Password
  2. E-Ticket Number/Flight and passenger details
  3. Passport and Secondary Travel Documents (if any) - Some countries require you to enter passport details.

Check in on our website:

  1. Log in your account

    Members:
    Simply log in with your member number, PIN or Registered User ID
    (Important: Ensure your Club or Asia Miles number is in your booking)

    Non-Members (eTicket Holders only)
    Enter your personal and flight details such as name, flight number, origin and destination to retrieve your booking.
  2. Select your flight(s)
  3. Select your seat
  4. Confirm your Check-In
  5. Send Mobile Boarding Passto your Mobile and/or Print your Self-Print Boarding Pass (where applicable)

*If you are going to Hong Kong International Airport by Airport Express (AEL), you can drop your bags at In Town Check-In of Hong Kong or Kowloon station, MTR.

Extra-legroom Seats

You can now enjoy extra leg room on an Extra-legroom Seat located at exit row.

Learn about how to secure an Extra-legroom Seats