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Cognitive and development disabilities

Dragonair will be happy to provide assistance to passengers who require guidance within the airport areas and arrangements should be made for such services with our Reservations office 72 hours prior to departure. Whilst our airport customer service representatives are able to provide a meet and assist service, it is not possible for us to arrange for passengers to be attended to at all times. Passengers in need of continuous assistance or personal care should arrange their own escort.