- Conditions of Carriage (PDF)
- Notification to Passenger Charter of Rights for travel to/ from India (PDF)
- ET Conditions of Contracts/ Notices & EC 889 Air Carrier Liability for Passengers/ their Baggage (PDF)
The European Commission publishes, and updates from time to time (normally every three months), a list of air carriers banned from operating within the EC for safety reasons. The blacklist is accessible from the EC website using the following link.